Contact information
We're here to help! If you have any questions about Verava, your order, or how our ring can support your wellness journey, please get in touch.
Customer Support
Email: support@verava.co
Business Hours: Monday - Friday: 9:00 AM - 6:00 PM GMT Saturday - Sunday: Closed
Average Response Time: Within 24 hours (business days)
Company Information
Company Name: Verava (operated by Gravity Labs) Email: support@verava.co Website: www.verava.co
Registered Address:
Verava Dales Farm, Shimpling Road Bury St Edmunds, Suffolk IP29 4EY, United Kingdom
Registered Company Number: 10817505
What We Can Help With
- Product Questions: How the ring works, benefits, sizing, care instructions
- Order Support: Order status, tracking, modifications, cancellations
- Returns & Refunds: Process refunds under our 30-Day Money-Back Guarantee
- Technical Issues: Website problems, account access, checkout issues
- Shipping Questions: Delivery times, international shipping, customs
- General Inquiries: Anything else you'd like to know about Verava
Before You Contact Us
You might find answers faster in our:
- Frequently Asked Questions (FAQ)
- Return and Refund Policy
- Shipping Policy
- Terms of Service
- Privacy Policy
For Medical Concerns
If you have a pacemaker or other implanted medical device, please consult your healthcare provider before using magnetic products.
For product questions or concerns, email us at: support@verava.co
Partnerships & Media Inquiries
For partnership opportunities, wholesale inquiries, or media requests, please email: partnerships@verava.co
Feedback & Suggestions
We love hearing from our customers! If you have feedback, suggestions, or ideas for how we can improve Verava, please share them with us at: support@verava.co
Thank you for choosing Verava. We're here to support your wellness journey every step of the way.